The Music Library Specialist/Student Supervisor is responsible for managing the library services, operations, programs, and collections of the Music Library. The position provides quality customer service in all circulation, reserve, and reference activities; and effectively works with student assistants, and contributes to music collection development and selection. Participates fully as a member of the Access Services department. Collaborates with the other Access Services student supervisors to develop and maintain best practices & policies for student employment in the department.

Summary of Responsibilities:

Music Library operations

Supervises stack maintenance and undertakes reorganization projects in the Music Library
Contributes to music collection development and selection with the Arts & Humanities Librarian and the Collection Development & Acquisitions Librarian through the purchase of scores and the establishment and maintenance of standing orders and approval plans; consults with music faculty about collection needs
Collaborates with the Arts & Humanities Librarian on goals and planning for services and policies in the Music Library
Collaborates with the Digital Initiatives and Web Services department on supporting digitization initiatives in the music collection
Maintains media stations, manages audio production and other multi-media equipment, and supports new digital media in the library and the instruction of students in their use. Collaborates with the Weekend Access Services Assistant to maintain and replace circulating equipment
Manages and helps rethink the space of the Music Library
Responds to users about overdue and billing notices generated by the online system relating to the Music Library collections
Coordinates signage, maintains supplies, and oversees maintenance of photocopiers and printers for the Music Library

Music Library staffing

Assumes responsibility for staffing the Music Library circulation desk
Creates and manages the Student Assistant schedule during the academic year and for breaks
Provides backup staffing when students aren’t available
Provides responsive and inclusive service at the Music Library
Welcomes users, maintains borrower accounts, explains policies, and makes referrals to other library or campus departments as appropriate
Hires, trains, and supervises student assistants for the Music Library, ensuring that they understand and carry out library policies and procedures
Supports student desk attendants in resolving customer service issues in a user-focused, equitable way
Collaborates with the Access Services student supervisor team to coordinate training needs, ensure desk staffing, monitor the Access Services Supervisors' email inbox, and set attendance/behavior expectations for student employees in the department

Processes print and electronic reserves for the Music department

Solicits syllabi/reading lists from faculty and Academic Department Coordinators
Checks assigned journal articles and book chapters for availability from the Library’s databases and on the web
Collects materials and delegates digitization, assuring quality of electronic copies
Enters bibliographic citations, stable links and PDF files into eReserve Plus database for each course requested
Creates print reserve collection, maintaining accurate course and material listings in library database
Communicates with faculty and Academic Department Coordinators for clarification, copyright, and other issues
Collaborates regularly with the Reserves Team to establish and update departmental workflows for reserve processing
Shares monitoring of and responding to messages in the reserves email account with the reserves team
Provides backup support for reserve processing in non-music disciplines

Access Services Team

Provides backup support at Frost Library to meet departmental needs
Attends regular department, library, division, and collegewide meetings
Creates a professional development plan and participates in service opportunities in consultation with supervisor
Maintains documentation for areas of responsibility

Supports other library departmental initiatives

Outside of peak reserve processing season, provides support to other library departmental projects

Qualifications:

Required

Bachelor’s Degree
1 year of work experience in an academic or research library
5 years of equivalent work experience in lieu of minimum education and related experience
Demonstrated knowledge of music and experience handling music-related material
Demonstrated exceptional customer service, including creative problem-solving and a commitment to equitable access
Demonstrated close attention to detail and organizational skills
Proficient computer skills and demonstrated ability to learn and apply new technologies to existing operations
Ability to independently manage multiple priorities and tasks
Ability to work closely and problem-solve with colleagues from all library departments, students, faculty, and staff
Strong verbal and written communication skills
Required reference and background checks

Preferred

1 year of supervisory experience, demonstrating evidence of interviewing, onboarding, scheduling, and planning the ongoing training of a team of workers
Bachelor's degree in music, or equivalent combination of education, training, or experience
1 year of experience working in a music library

How To Apply:

Interested candidates are asked to submit a resume and cover letter online at https://amherst.wd5.myworkdayjobs.com/en-US/Amherst_Jobs/job/Amherst-Campus/Music-Library-Specialist-Student-Supervisor_JR6107. Please be sure to upload all requested documents prior to clicking Submit. Applications cannot be revised once submitted.(Current employees and students should apply by clicking on the Jobs Hub icon from their Workday home screen)Review of applications will begin July 7th and will continue until the position is filled. Expected start date is early October 2025.

Apply by:

July 09, 2025

Salary:

22.37 / Per hour

About this Organization:

Amherst College prepares students to make a difference in the world. Our financial aid program is among the most substantial in the nation, and our student body is among the most diverse. At Amherst, you are part of a lively, inquisitive, devoted community of students, faculty, staff, and alumni who find inspiration in one another and in the process of learning.

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Music Library Specialist/Student Supervisor