Hiring- Program Manager I (Project/Program Management, Operational Excellence)

Location: Seattle, WA | Duration: 8 months |

About the Role:

The Global Industry Operations team is seeking a Program Manager I to drive Operational Excellence tooling projects. This role is hands-on, technical, and highly collaborative, focusing on optimizing workflows, enhancing project management tools, and integrating platforms like Monday.com and Salesforce to improve operational efficiency.

Key Responsibilities:

Lead creation, management, and enhancement of Monday.com boards for operational projects.
Oversee the Project Management Hub within Monday.com, increasing functionality and integration with Finance systems.
Partner with Operational Excellence teams to drive Monday/Salesforce integration projects.
Support large-scale cross-organizational campaigns and initiatives, including live events, artist campaigns, and major company priorities.
Identify opportunities to improve content workflows, release planning, and cross-team collaboration.
Communicate effectively with internal and external partners across departments.

Top 3 Must-Have Skills:

Monday.com experience – Board creation, management, and process automation.
Salesforce experience – Integration and operational knowledge.
AI tool experience – Familiarity with AI-driven workflow optimization.

Nice-to-Have Skills:

Experience in industry operations (e.g., record labels, artist management).
Knowledge of other project management tools like Asana.
Minimum 4 years of experience in operations/project management.

Ideal Candidate:

Strong operations background with a mindset of high standards and attention to detail.
Innovative, team-oriented, and effective communicator.
Comfortable in a fast-paced, dynamic environment with rapidly changing priorities.

Apply Now to help drive operational improvements that support music, artists, and fans globally!

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