Laurentia Vineyard and Winery located in Madison, Ohio is looking for a dynamic Tasting Room Manager to oversee daily operations and hospitality of our Tasting Room. A successful candidate will have an incredible work ethic, be detailed oriented, enjoy a fast- paced work environment and lead by example. The Tasting Room Manager is also responsible for ensuring the highest service standards and achieving revenue goals.

Essential Duties and Responsibilities:

Lead the daily activities of the Tasting Room to achieve revenue goals, club member growth and ensure the highest level of service.
Manage daily business functions including opening and closing procedures, cash accounting and reporting.
Responsible for staff hiring, orientation, continual training, development, supervision, and performance evaluation.
An ideal candidate will establish an atmosphere of teamwork and team culture for positive employee relations.
Manage, coach, and help to develop team members.
Creates the monthly staffing work calendar.
Schedules staff meetings to communicate company news, sales, club, and service goals.
Ensure the POS systems are up to date with current information.
Inventory management of wine and tasting room supplies.
Consistent presence as the on-floor manager
Assist in development of experiences and enhancing guest hospitality.
Maintain clean and orderly tasting room.
Ensure all policies and procedures within the tasting room are followed.
Lead by example to deliver exceptional customer service and motivate others to do the same.
Tracks incentive goals and club memberships with WC Manager for Tasting Room staff.
Meet regularly with Kitchen and Event managers to discuss progress and strategies for sales.
Schedules live music and maintains calendar.
Works with the Event Manager to ensure the day of events are executed properly.
Responsible for managing all tips and ensuring they get paid out accordingly.
Responsible for all incoming calls and emails pertaining to the tasting room.

Job Type: Full-time

Pay: $65,000.00 - $70,000.00 per year

Benefits:

Dental insurance
Health insurance
Paid time off

Shift:

Day shift
Evening shift
Morning shift

Ability to Commute:

Madison, OH 44057 (Required)

Ability to Relocate:

Madison, OH 44057: Relocate before starting work (Required)

Work Location: In person

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Tasting Room Manager