At Sony Music Publishing (“SMP”) , we believe every voice matters. We are the #1 global music publisher, advancing the artistry of the world’s greatest songwriters and composers for over 25 years. We keep songwriters at the forefront of everything we do, and design our suite of services to amplify opportunities, build connections, and defend their rights. Our roster benefits from an international team committed to providing support at every career stage. From classic catalogues to contemporary hitmakers, history is always being written. We are a part of the Sony family of global companies. Learn more about SMP at https://www.sonymusicpub.com/en .

Why join Sony Music Group?

Here at Sony Music Group, we are shaping what’s next in a way that creates impact. Forging powerful new ideas at the heart of music, technology, and culture that entertain and move people.

This is your opportunity. Part of a global community, united by individual passion, rising to that challenge every day. Adapting at pace and supporting one another, inspired to influence the future. For the benefit of you, our people; our creators, our business, and wider society too.

Be a part of an organization that is creator first. Committed to fueling excellence and always imagining more, while fostering a supportive culture, one where we elevate each other and act responsibly.

Job Purpose: To provide business support to integral functions of the North American Royalty Administration team and others at SMP.

What You’ll Do:

Work on a high-performing team of motivated, passionate individuals who love what they do
Receive, track, triage, research, and respond to client account inquiries via our online client portal, email, and phone
Provide timely, professional, and courteous customer service to our songwriters and their teams
Request royalty payments
Review and post financial transactions, including demo expenses and balance transfers
Provide user access and support for SCORE, our client website
Assist department during royalty distributions
General department assistance and additional projects as needed

Who You Are:

Someone with a desire to learn more about Music Publishing
Interested in the Administration side of the business
Willing to work with people, numbers, and new technology
In possession of excellent written and verbal communication skills
Able to work in a fast-paced environment where timeliness and accountability is critical
Able and willing to correspond with creative clients and industry professionals via various methods, including phone calls, email, and other technology
Able to maintain a positive and professional attitude while working in a "customer service" position
Desire to learn and master new software, technology and processes
7.5-hour business workday, but variations in work volume can require extended working hours based on business demands
Must be authorized to work in the United States

What We Give You:

Trust, autonomy, and empowerment from your manager and leadership team
An opportunity to propose new ideas, think outside the box, and suggest process improvements
A small, supportive team of colleagues who are passionate about serving our creators
Software and other tools needed to carry out job functions
You join an inclusive, collaborative and global community where you have the opportunity to fuel the creative journey
A modern office environment designed to foster productivity, creativity, and teamwork
An attractive and comprehensive benefits package including medical, dental, vision, life & disability coverage, and 401K + employer matching
Voluntary benefits like company-paid identity theft protection and resources for pets, mental health and meditation resources, industry-leading fertility coverage, fully paid leave for childbirth or bonding, fully paid leave for caregivers, programs for loved ones with developmental disabilities and neurodiversity, subsidized back-up child and elder care, and reimbursement for adoption, surrogacy, tuition and student loans
We invest in your professional growth & development
Time off for a winter recess and flexible time off

Honesty, trustworthiness and ethical conduct are material requirements for the responsibilities outlined above.

Sony is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy), gender, national origin, citizenship, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation.

We are aware that unauthorized individuals or organizations may attempt to solicit personal information or payments from job applicants by impersonating our company through fraudulent job postings. We take these matters seriously but cannot control third-party websites. To protect your personal information, please verify that any job posting you respond to also appears on our official Careers page: www.sonyjobs.com . Please also be advised that we never request personal identifying information (such as Social Security numbers, bank details, or copies of identification documents) during the initial stages of our application process. If you have any doubts about the authenticity of a job posting or communication, please contact talentacquisition@sonymusicpub.com before submitting any information.

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Coordinator, North America Royalty Administration