POSITION: General Manager

DEPARTMENT: Hospitality - Food & Beverage

REPORTS TO: District Manager

FLSA STATUS: Salaried/Exempt

LEGENDS & ASM GLOBAL

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality.

Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.

ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters.

Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

THE ROLE

The Assistant General Manager will utilize initiative and independent judgment closely with the General Manager in planning, directing and managing the day-to-day operations of the Blossom Music Center.

ESSENTIAL FUNCTIONS

Assist General Manager in managing operational budget, manage monthly P&L statements and ensuring that all financial reporting are accurate.
Maintain strong working relationships with the client and business partners by providing leadership and direction for concessions, premium services, and merchandise operations.
Ensure unit compliance with federal, state, local, and Legends regulations regarding sale of alcohol, OSHA, payroll, employment and EEO guidelines.
Verify, prepare and submit reports/monthly projections as required as well as ensure effective systems for cash, inventory and payroll procedures are in place.
Hire, train and develop staff for all events, including all staff scheduling.
Implement Legends customer service program to ensure excellent customer service.
Conduct operational staff meetings.
Responsible for ordering and maintaining correct inventory levels.
Maintain cost as it pertains to labor and operating supplies, work within budgeted guidelines.
Develop and maintain alcohol controls.
Maintain and implement all POS procedures and policies.
Manage monthly inventory.
Develop yearly operational budgets.
Ability to work long hours as business dictates and requires.
Familiarization with unit financials.
Perform other related duties, tasks and responsibilities as required.

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

The ideal candidate will have a Bachelor's degree and a minimum of 3-5 years’ management experience in the contract hospitality industry, preferably in Retail, Foodservice, Premium Services, and Concessions environment for a sports and entertainment venue.
Must have excellent written and verbal communication skills and the ability to multi-task and prioritize in a deadline-oriented environment.
Strong commitment to delivering a high level of customer and client service with demonstrated initiative, leadership, and management skills.
Customer service oriented with the ability to interact with all levels of management.
Must be flexible to work extend hours due to business requirements including late nights, weekends and holidays.
Must be able to work in a team environment.
Knowledge of accounting policy and procedures and POS Systems is required

COMPENSATION

Competitive salary, commensurate with experience, and a generous benefits package that includes: medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

Location: On site

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

NOTE:

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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Assistant General Manager (Blossom Music Center)