Job Title: Customer Manager/Event Coordinator

Company: Luxe Harmony – Bespoke Wedding & Event Music

Location: Remote (occasional in-person event presence a plus)

Employment Type: Part-Time, Hourly

About Luxe Harmony

Luxe Harmony is the premier choice for couples and hosts seeking exquisite, live musical performances for weddings and distinguished events. We curate unforgettable moments through artistry, precision, and a deep understanding of luxury event experiences. Our clients expect the exceptional—and we deliver.

Position Overview

We are seeking a Customer Manager who embodies sophistication, enthusiasm, and precision. This is not just a coordination role—it’s about being the bridge between clients’ dreams and the artistry of our musicians. You will guide each client through the process with elegance, ensuring every note, every moment, and every detail is flawlessly executed.

Key Responsibilities

Serve as the main point of contact for discerning clients from booking through event day. THIS IS NOT A SALES ROLE.
Translate each client’s vision into clear, actionable details for our musicians.
Curate and confirm event details, including music selections, performance timing, and special requests.
Provide clients with insight on current and emerging trends in luxury wedding and event music.
Maintain clear, graceful, and timely communication between clients and performers.
Ensure every performance aligns seamlessly with the sophistication and standards of the Luxe Harmony brand.
Anticipate and address last-minute changes with poise and discretion.

Requirements

Confident, articulate communicator who can speak intelligently about music and luxury events.
Genuine passion for weddings, romance, and elegant experiences.
Strong organizational skills with impeccable attention to detail.
Wedding or event planning experience preferred.
Access to a computer, reliable internet, and phone.
Composed and resourceful under pressure.

Compensation

Hourly rate, based on experience and skill.

How to Apply

If you believe in the power of music to elevate life’s most meaningful moments, we’d love to hear from you. Please send your resume and a short statement sharing your passion for weddings and music to Krystle@LuxeHarmonyMusic.com

Job Type: Part-time

Pay: $10.00 - $15.00 per hour

Expected hours: 20 – 40 per week

People with a criminal record are encouraged to apply

Work Location: Remote

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