This is not a typical admin job. It’s a rare role supporting the founder of David Chang Music — fully remote, highly independent, and built for someone detail-oriented, warm, and long-term. You’ll be part of a high-standard environment serving ambitious clients, with work that is unusual, meaningful, and growth-oriented.
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Administrative Assistant
David Chang Music is seeking a dedicated, enthusiastic, and long-term administrative assistant to join our elite team as an integral support member to all staff and students.
This is not a typical assistant role. You will be directly supporting David Chang, the founder and CEO, whose work with clients ranges from elite piano instruction to transformational coaching with top performers across many fields.
Work for a fast-growing, rapidly evolving company in a unique position that’s 100% virtual with flexible hours, and play a key role in helping ambitious clients achieve extraordinary results.
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About the Company
David Chang became nationally in-demand less than a month after the pandemic started with the advent of virtual piano lessons.
Our baseline promise is to help the serious adult learner progress at the piano extremely rapidly from sheet music - faster than anyone else - regardless of age or ability. Students accomplish in 6 to 12 months what typically takes 3 to 5 years to achieve through unique methodologies and strategies of the founder’s creation.
David works with clients at the highest level, both in piano and beyond, helping them reach goals they once thought were impossible - whether that’s unlocking their dream piano repertoire or creating a profound breakthrough in their personal and professional lives. Our students and clients include software engineers, attorneys, founders, CEOs, investors, doctors, artists, creatives, piano teachers, and professional musicians.
Alongside premium 1:1 coaching and instruction, we also maintain small, invitation-only communities (Pianist Collective and the strategic teams) that are highly unusual in the piano world. These communities bring together exceptional peers, provide an environment where students achieve remarkable independence, and offer frequent performance opportunities that set them apart from traditional programs.
Each year, David’s studio hosts a full calendar of performance opportunities: four online studio classes, two online recitals, one in-person recital, honors recitals, and other events. These are not just milestones - they are training grounds where students develop the confidence and artistry to perform piano for anyone, anywhere, anytime.
In addition, clients fly in from across the country for David’s in-person intensives - multi-day, immersive experiences that provide focused time for breakthroughs in both piano and personal transformation. These intensives offer rare access to work with David at the highest level.
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Who We’re Looking For
The administrative assistant serves as the primary support to David Chang, while also assisting other teachers at David Chang Music when needed.
This role is the first point of contact for anyone reaching out to David Chang Music - from prospective students to current clients. A key part of this responsibility is qualifying new inquiries for interviews / consultations with David. This requires warmth, professionalism, discernment, and attention to detail, since the assistant helps ensure that only the most serious and aligned clients move forward in the process.
Beyond this, the assistant will handle day-to-day responsibilities such as maintaining the company’s social media presence, scheduling lessons, keeping accurate records, and working closely with David to ensure the smooth running of the studio. Just as importantly, the assistant will help refine processes and systems that support an ambitious, fast-moving environment where students and clients are achieving extraordinary results.
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Work Style That Sets This Role Apart
Unlike most administrative or virtual assistant roles, this position involves very few live meetings and almost no phone calls with clients. Communication is primarily handled through text and email, which allows for focused, efficient work without constant interruptions. Nearly all tasks are completed asynchronously, giving you a high degree of independence. The only live meetings at the moment are one-on-one meetings with David, which may occur weekly or as needed.
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Tasks and Responsibilities
- Responding to leads requesting more information about piano lessons via text or e-mail in a timely manner
- Qualifying leads for interviews / consultation calls with the CEO
- Frequent social media management including weekly YouTube video thumbnail design, creating YouTube Shorts from pre-existing media, and daily posting on personal and professional platforms
- Curating the monthly company newsletter
- Creating / writing out processes and systems (e.g. “How To Schedule Make-up Lessons For Students”, “How To Update the Weekly Marketing Metrics Spreadsheet”) for the company
- Onboarding and offboarding students and staff
- Collecting data from various sources to populate the weekly and monthly marketing metrics spreadsheet
- Sending company-wide e-mails regarding events, updates, etc. using ActiveCampaign
- Regularly updating student records within Google Drive and Fons, our automated billing and reminders system
- Assisting students with coordinating private lessons, make-up lessons, and miscellaneous special events as appropriate
- Responding to students’ e-mails in a timely, cordial, and professional manner
- Updating the CEO’s professional calendar to reflect changes in a timely manner
- Scheduling make-up lessons for students within Fons
- Assisting the CEO with coordinating student recitals - including program design
- Miscellaneous administrative tasks as needed
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Skills and Qualities
- Exceptional attention to detail and near-100% accuracy
- Impeccable punctuality in meetings, deadlines, and communication
- Willingness to apologize and take responsibility for mistakes (with humility and professionalism)
- Warm, friendly, and service-minded (like the standard you’d expect in Japan or a luxury hotel/restaurant)
- High-caliber written and verbal communication skills, critical thinking skills, and computer proficiency
- Easygoing, approachable, and professional nature that comes across through email, text, and video calls
- Excellence in time management and the ability to accomplish tasks efficiently
- Ability to work on multiple projects at once
- High degree of confidentiality and discretion
- Ability to handle change that will happen in a fast-growing company
- Self-driven nature and ability to thrive in a flexible, virtual working environment
- Desire to work with successful, results-driven people
- Ability to bring structure to projects and assignments
- Eagerness to grow with the company and into a more robust position within the company as time goes on
- Enjoyment in finding and designing better, faster ways to do things
- Ability to problem-solve and take appropriate action when faced with difficult tasks
- Initiative to seek out how to immediately resolve time-sensitive and/or urgent problems/issues that may arise
- Experience with Google Drive
- Basic knowledge of video editing
- Basic knowledge of popular social media platforms such as Facebook, Instagram, TikTok, LinkedIn, and YouTube
- Must have high-speed internet access
- Preferred, but not required: experience with Asana, Slack, Thumbtack, and/or Toggl
- Preferred, but not required: SOP creation experience
- Preferred, but not required: some sales experience
- Preferred, but not required: experience with music or music schools
- Preferred, but not required: experience with basic HR functions such as hiring, interviewing, onboarding, and offboarding
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Requirements
- At least 1 to 2 years of experience as an administrative, executive, or marketing assistant
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Terms and Compensation
- Starting with 25–30 hours per week and growing as the company grows
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Company Core Values
- Be the Strongest: To stand head and shoulders above the competition is only natural because of the quality and strength of our work. To keep our place at the top, we must always be in a mindset of endless growth and improvement.
- Essentialism: We are not looking for a good client, but the ideal client. We are far more likely to say “no” than “yes” to opportunities that arise. We don’t offer tons of bonuses, discounts, and extra features - in fact, we barely offer anything at all except a very small number of absolutely top-of-the-line services. Greg McKeown’s titular book explains the concept as “The Disciplined Pursuit of Less” or “Less, but better”.
- Courage and Innovation: If the right opportunity presents itself, we take huge leaps forward even if we’re afraid. We dream huge - beyond where our competitors dare to dream. We will continue to realize game-changing ideas and innovations that will leave even our present reality in the dust.
Job Type: Part-time
Pay: $25.00 - $28.00 per hour
Expected hours: 25 – 30 per week
Benefits:
Experience:
- Customer service: 1 year (Required)
- Administrative: 1 year (Required)
- Social media management: 1 year (Required)
Work Location: Remote
